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Nangi Care: a yearly check-up for your jewelry

Nangi drop symbol

Our jewelry is made to last, to be worn every day and, one day, passed down. Still, daily wear naturally leaves small scratches, and over time your jewelry can lose some of its shine. The prongs and setting that hold your stones in place also wear over time. To make sure your jewelry lasts a lifetime, every piece of Nangi jewelry comes with a free annual service, Nangi Care.

Engagement ring with a green sapphire in 14 karat yellow gold, stacked with the Swan Band and Sparkling Textured Love Band diamond rings from Nangi

Above: Nangi's One of a Kind engagement ring with a green sapphire and Swan Band with diamonds and Sparkling Textured Love Band with scattered diamonds, all in 14 karat yellow gold

What is the annual service?

For your annual service, we take your jewelry to our goldsmith in Oslo, where it gets a thorough, professional clean, polish and check-up. Nangi Care is free for all Nangi jewelry, and it's available once a year.

Cleaning

Soap, hand cream and oils easily build up under the stone and around the prongs. This buildup dulls the stone, and over time it can start to look cloudy. The good news is that you can do a lot yourself. With lukewarm water, a little mild dish soap and a soft toothbrush, you can quickly bring back the sparkle.

Most gemstones can handle this kind of cleaning, but some need gentler care than others. If you're not sure which gemstone you have, feel free to ask us first.

Cleaning is part of Nangi Care, and our goldsmith gives your jewelry both a deep clean and a polish, even in the places you can't reach yourself. If your piece has gemstones, you'll see a big difference. When your jewelry is clean, light can pass freely through the stone, and that's what makes it sparkle.

You can read more about how to clean your jewelry at home here

Read more about why a gemstone's hardness matters here

Polishing

Gold is a precious and relatively soft metal, and small scratches are a natural part of wearing your jewelry every day. During Nangi Care, our goldsmith polishes your jewelry, leaving the surface smoother and shinier with a fresh glow.

Read more about the difference between solid gold and gold-plated jewelry here

Nangi goldsmith in Oslo polishing a gold ring during the Nangi Care annual jewelry service

Above: Nangi's goldsmith in Oslo polishing a gold ring during Nangi Care. Book a private appointment here

Prong check

Prongs are the small metal claws around the stone, designed to hold it in place. Over time, prongs can wear down, bend or come loose, sometimes without you noticing. Our goldsmith always checks every prong during Nangi Care and lets you know if anything needs fixing.

A quick tip: Hold your jewelry up to your ear and give it a gentle shake. If you hear a faint clicking sound, the stone may be loose in its setting. If so, please get in touch with us so our goldsmith can take a look.

You can read more about the different types of settings here

Close-up of an oval purple sapphire in a prong setting in 14 karat yellow gold from Nangi

Above: Nangi’s ring with an oval purple sapphire in 14 karat yellow gold, held in place by prongs. See all our One of a Kind engagement rings here

White gold and rhodium plating

White gold gets its bright white color from a thin layer of rhodium, a precious metal in the platinum family. Underneath the rhodium, white gold has a pale, slightly golden tone. Applying this layer is called rhodium plating.

Over time, the rhodium gradually wears off, and your piece may take on a warmer, slightly golden hue as the natural tone of the gold starts to show. To keep its bright white color, white gold should be rhodium-plated about every other year, or as needed. When your jewelry is polished during Nangi Care, a little of the rhodium is removed as well. That's why we recommend having it rhodium-plated after polishing.

Read more about the difference between white gold and platinum here

Diamond engagement ring in 14 karat white gold from Nangi

Above: Nangi's Three Stone Swan Diamond Ring

Platinum jewelry

Platinum is a dense and durable metal. Over time, it develops a soft, satin-like patina, and many people love this look. Rather than wearing away, the metal simply shifts slightly on the surface. That's why platinum generally needs less maintenance than gold.

We still recommend an annual check for jewelry with gemstones. For platinum, Nangi Care includes a thorough clean, a prong check and an assessment of its overall condition.

If you'd like a high-polish finish, our goldsmith can polish your jewelry for an additional fee.

You can read more about the different metals in our metal guide here

How to use Nangi Care

You're always welcome to bring your jewelry to the Nangi House in Oslo. If you drop off and collect your jewelry in person, the service is completely free. If you live elsewhere in Norway or abroad, you can send your jewelry to us. We're happy to help make sure it reaches us and gets back to you safely. Just get in touch and we'll sort it out together.

Illustration of the Nangi House, our red brick villa in Oslo where you can drop off your jewelry for Nangi Care

Above: The Nangi House in Oslo, where you can drop off your jewelry for Nangi Care. Book a private appointment here

Included in Nangi Care

  • Thorough cleaning of gold and platinum jewelry
  • Polishing of gold jewelry
  • A check of every prong and setting
  • Our goldsmith's assessment of your jewelry's condition
  • Free when you drop off and collect your jewelry in person at the Nangi House

Good to know

Nangi Care covers cleaning, polishing and a prong check. If your jewelry needs extra work, we'll always contact you first with our goldsmith's assessment and a price estimate, so you can decide for yourself. The following services come at an additional cost and will always be agreed with you in advance:

  • Rhodium plating of white gold, recommended about every other year
  • Tightening, straightening and repairing prongs
  • Extended polishing for deeper scratches, and polishing of platinum, which requires special tools and more time than polishing gold
  • Shipping both ways if you send your jewelry to us

Words by Sunniva Refsdahl

PR & Sustainability Specialist, Nangi Fine Jewelry

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